ScanToComply · Effective 29 April 2026
These Terms of Service (“Terms”) are a legal agreement between you (“you”, “your”) and ScanToComply (“ScanToComply”, “we”, “us”, “our”), a UK sole trader, governing your use of the ScanToComply mobile app and website at scantocomply.co.uk (together, the “Service”). By creating an account, downloading the app, or otherwise using the Service you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the Service.
ScanToComply automatically monitors local-government, regulator, and other publicly accessible web pages on your behalf and sends you notifications (via SMS, push and email) when changes appear that may affect your business.
To help you see what compliance failures look like in practice, the Service may also show you real, recent, publicly available reports of enforcement action or fines relevant to your business type and area (for example in your welcome email). These link to third-party news or regulator pages that we did not write and do not control; we check that each link loads before showing it, but we do not guarantee the accuracy, completeness or current status of that third-party content, and including it is not an endorsement.
The Service is informational only. It is not legal, regulatory, financial, tax, accounting, medical, safety or insurance advice. It is not a substitute for consulting a qualified solicitor, accountant, environmental health officer, fire safety officer, or other licensed professional. You remain solely responsible for your own legal and regulatory compliance and for verifying any alert before acting on it. We do not guarantee that we will detect every change relevant to your business, that alerts will be free of error or duplication, or that the underlying source pages are accurate.
You must be at least 18 years old, legally able to enter into a binding contract, and operating a legitimate business to use the Service. If you are using the Service on behalf of a company or other organisation, you confirm that you have authority to bind that organisation to these Terms.
You are responsible for: (a) keeping your phone number, email address and any verification codes confidential, (b) all activity that occurs under your account, and (c) notifying us immediately at support@scantocomply.co.uk if you suspect any unauthorised access. We are not liable for any loss caused by your failure to do so.
New accounts include a 14-day free trial that begins when you sign up with a phone number. No payment method is required during the trial. At the end of the trial you must subscribe to a paid plan to continue receiving alerts; otherwise your account becomes inactive. We may, in our discretion, refuse a trial to anyone who has previously used the Service or whom we reasonably believe is attempting to abuse the trial offer.
You can cancel auto-renew at any time from the Account screen with no penalty; you will keep access until the end of the current billing period.
Refunds: because the Service is digital, starts delivering value immediately, and (where you are a UK consumer) you have given express consent to begin supply during the cancellation period and acknowledged that the right to cancel will be lost, we do not offer refunds for partial billing periods. If you believe you were charged in error, email support@scantocomply.co.uk within 14 days and we will review on a case-by-case basis. Nothing in this section affects your statutory rights under UK consumer law (including the Consumer Rights Act 2015) or applicable EU consumer law.
You agree not to:
We may suspend or terminate accounts that breach these rules, without refund.
You keep ownership of any URLs, business information and other content you submit (“Your Content”). You grant us a limited, worldwide, non-exclusive, royalty-free licence to host, reproduce, transmit and process Your Content solely to operate the Service for you.
If Your Content includes personal data of third parties (employees, customers, etc.), you are the data controller for that personal data and you confirm that you have a lawful basis to share it with us, and that you have given those individuals any required notices. We act as your data processor for such data and will only process it on your documented instructions, in line with our Privacy Policy and applicable data-protection law.
The Service relies on third parties (Stripe for payments, Twilio for SMS, Resend for email, OpenAI for summarisation, Replit for hosting). Your use of those services is also subject to their respective terms and privacy policies. We are not responsible for the acts or omissions of those third parties. Where the Service displays content from a third-party source page, that content remains the responsibility of its original publisher.
Compliance alerts are generated in part by automated AI summarisation of public web pages. AI output can contain errors, omissions, or “hallucinations” and may not reflect the most up-to-date version of the source page. You must independently verify any alert against the original source before acting on it. We disclaim all liability for AI-generated inaccuracies to the fullest extent permitted by law.
The Service, including the app, its design, code, alerts, brand, name and logo, is owned by ScanToComply or its licensors and is protected by copyright, trade-mark and other intellectual-property laws. You may not copy, modify, redistribute, reverse engineer, or create derivative works from any part of the Service without our prior written consent.
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE. WE EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT (i) THE SERVICE WILL MEET YOUR REQUIREMENTS, (ii) IT WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, (iii) THE RESULTS WILL BE ACCURATE OR RELIABLE, OR (iv) ANY DEFECTS WILL BE CORRECTED. NOTHING IN THIS SECTION REMOVES STATUTORY RIGHTS THAT CANNOT BE EXCLUDED BY LAW.
To the fullest extent permitted by law:
You agree to indemnify, defend and hold harmless ScanToComply, its sole trader, employees, contractors, agents and subprocessors from and against any and all claims, damages, losses, liabilities, costs and expenses (including reasonable legal fees) arising out of or in connection with: (a) your breach of these Terms, (b) your breach of any law or any third party’s rights, (c) Your Content or your instructions to us, including any data-protection claim brought by a person whose personal data you submitted to us, or (d) your misuse of the Service. We will tell you promptly of any claim, give you reasonable cooperation in defending it, and not settle without your written consent (not to be unreasonably withheld). This clause survives termination.
Consumer notice (UK and EU). If you are a consumer, this indemnity is limited to losses arising from your fraud, willful misconduct, or material breach of section 7 (Acceptable use), and only to the extent permitted by mandatory consumer-protection law. It is not intended to require you to indemnify us against losses we suffered as a result of our own negligence or breach.
We are not liable for any failure or delay in performing our obligations caused by an event beyond our reasonable control, including acts of God, war, terrorism, civil unrest, pandemic, government action, fire, flood, earthquake, internet or telecoms failure, third-party service outage (including Stripe, Twilio, Resend, OpenAI or Replit), denial-of-service attack, or shortage of materials.
You can close your account at any time by emailing support@scantocomply.co.uk. We may suspend or terminate your account, with or without notice, if (a) you breach these Terms, (b) we are required to do so by law, (c) we reasonably suspect fraud, abuse, or risk to other users, or (d) continued provision of the Service to you becomes commercially or technically unviable, in which case we will give you at least 30 days’ notice and a pro-rata refund of any prepaid amount that covers the period after termination.
On termination: (i) your right to use the Service ends; (ii) we will delete your data in line with our Privacy Policy retention schedule; (iii) clauses 8 (limited to the licence-back needed for legal-defence purposes), 11 (Our content), 12 (Disclaimer), 13 (Limitation of liability), 14 (Indemnification), 18 (Notices), 19 (Governing law), 20 (Boilerplate) and any clause that by its nature should survive, will survive.
We may update these Terms from time to time. Material changes will be communicated by email or in-app notice at least 14 days before they take effect. Continued use of the Service after the effective date means you accept the updated Terms. If you do not accept them, you must cancel your subscription before the changes take effect.
We will send notices to the email address on your account or via in-app message; these are deemed received 24 hours after sending. You will send notices to us at support@scantocomply.co.uk. You agree to receive electronic communications and that contracts, notices, disclosures and other communications we provide to you electronically satisfy any legal requirement that they be in writing.
These Terms are governed by the laws of England and Wales. Any dispute arising out of or in connection with these Terms or the Service will be subject to the exclusive jurisdiction of the courts of England and Wales, except that, if you are a consumer, you may also bring proceedings in the courts of the country where you live, and the mandatory consumer-protection laws of your country still apply to you.
You confirm that you are not located in, and will not use the Service from, any country subject to a comprehensive UK, EU, UN or US trade embargo, and that you are not a person identified on any UK, EU, UN or US sanctions or restricted-parties list.
If you obtained the app from the Apple App Store or Google Play, you acknowledge that these Terms are between you and us, not Apple or Google. The store provider has no obligation to provide maintenance or support and is not responsible for any product warranty. You agree to comply with the applicable store’s terms (Apple Media Services Terms and Conditions or Google Play Terms of Service) when using the app. The store provider is a third-party beneficiary of these Terms and may enforce them against you.
We respect intellectual-property rights. If you believe content available via the Service (including content fetched from a URL you or another user submitted) infringes your copyright, trade mark, or other IP right, send a written notice to support@scantocomply.co.uk with: (a) your contact details and signature, (b) identification of the work you say is infringed, (c) the URL or location of the allegedly infringing material, (d) a statement that you have a good-faith belief the use is not authorised, and (e) a statement, under penalty of perjury where applicable, that the information is accurate and you are authorised to act. We will review and, where appropriate, remove or disable access to the material and may terminate accounts of repeat infringers. Knowingly false notices may result in liability.
If you send us suggestions, ideas, feature requests, bug reports, or any other feedback about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free, transferable, sub-licensable licence to use, modify, and incorporate that feedback into the Service or any other product, with no obligation of attribution or compensation. You confirm that any feedback you give us is your own and does not infringe any third-party right.
We may from time to time make experimental, beta, preview or “early access” features available. These are provided strictly “as is”, may contain bugs, may be modified, suspended or withdrawn at any time without notice, and are not subject to any service-level commitment. Your use of any beta feature is at your own risk and the disclaimers and liability cap in these Terms apply with full force.
ScanToComply · support@scantocomply.co.uk · United Kingdom.